Sourced pain points, feature requests, workarounds and switching reasons of B2B software users.
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What users of one product struggle with: counts, the main problem areas, and the free-preview reports per category (pain points, feature requests, workarounds, switching reasons) with their source links, plus the page and pricing links for the full list.
Product slug, name or domain, for example grafana.
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Run in a terminal
claude mcp add --transport http friction https://friction.grain64.com/mcp
What users of one product struggle with: counts, the main problem areas, and the free-preview reports per category (pain points, feature requests, workarounds, switching reasons) with their source links, plus the page and pricing links for the full list.
| Argument | Type | Description |
|---|---|---|
| product* | string | Product slug, name or domain, for example grafana. |
{
"type": "object",
"required": [
"product"
],
"properties": {
"product": {
"type": "string",
"maxLength": 80,
"minLength": 1,
"description": "Product slug, name or domain, for example grafana."
}
},
"additionalProperties": false
}List the software products that have a page on Friction, most-documented first, with counts of reports, recurring themes and sources. Optionally filter by category slug and by a name or domain fragment.
| Argument | Type | Description |
|---|---|---|
| q | string | Part of a product name or domain. |
| limit | integer | How many products to return (default 50). |
| offset | integer | How many products to skip (default 0). |
| category | string | Category slug, for example analytics. |
{
"type": "object",
"properties": {
"q": {
"type": "string",
"maxLength": 60,
"minLength": 2,
"description": "Part of a product name or domain."
},
"limit": {
"type": "integer",
"maximum": 100,
"minimum": 1,
"description": "How many products to return (default 50)."
},
"offset": {
"type": "integer",
"maximum": 100000,
"minimum": 0,
"description": "How many products to skip (default 0)."
},
"category": {
"type": "string",
"maxLength": 60,
"description": "Category slug, for example analytics."
}
},
"additionalProperties": false
}Search the free-preview feedback reports of one product, optionally by category and by words in the title or summary (all words must match). Each report carries the source threads (URL, date, quoted excerpt, state) behind it.
| Argument | Type | Description |
|---|---|---|
| q | string | Words to find in the title or summary. |
| product* | string | Product slug, name or domain, for example grafana. |
| category | string | pain, request, workaround or switching. |
{
"type": "object",
"required": [
"product"
],
"properties": {
"q": {
"type": "string",
"maxLength": 100,
"minLength": 2,
"description": "Words to find in the title or summary."
},
"product": {
"type": "string",
"maxLength": 80,
"minLength": 1,
"description": "Product slug, name or domain, for example grafana."
},
"category": {
"enum": [
"pain",
"request",
"workaround",
"switching"
],
"type": "string",
"description": "pain, request, workaround or switching."
}
},
"additionalProperties": false
}We read every tool's name, description and inputs the way the model will, looking for instructions hidden from you. A clean result means no warning signs, not a guarantee. Scanned Nov 13, 2026.