Receptionist Toolkit

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Free receptionist tools: phone scripts, IVR menus (EN+ES), ElevenLabs prompts, missed-call math

Communication

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calculate_missed_call_cost

Computes the revenue a business loses to missed phone calls (monthly and yearly), plus the recovery math: recoverable revenue, suggested answering plan, break-even days, and ROI multiple.

avgJobValuenumber, required

Average value of one new customer or job, USD.

callsPerWeeknumber, required

Inbound calls per week.

missedRatePctnumber, required

Percent of calls missed or sent to voicemail.

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Tools (8)

calculate_missed_call_cost

Computes the revenue a business loses to missed phone calls (monthly and yearly), plus the recovery math: recoverable revenue, suggested answering plan, break-even days, and ROI multiple.

Argument	Type	Description
avgJobValue*	number	Average value of one new customer or job, USD.
callsPerWeek*	number	Inbound calls per week.
missedRatePct*	number	Percent of calls missed or sent to voicemail.

Input schema (JSON)

{
  "type": "object",
  "required": [
    "callsPerWeek",
    "missedRatePct",
    "avgJobValue"
  ],
  "properties": {
    "avgJobValue": {
      "type": "number",
      "maximum": 5000,
      "minimum": 50,
      "description": "Average value of one new customer or job, USD."
    },
    "callsPerWeek": {
      "type": "number",
      "maximum": 300,
      "minimum": 10,
      "description": "Inbound calls per week."
    },
    "missedRatePct": {
      "type": "number",
      "maximum": 70,
      "minimum": 5,
      "description": "Percent of calls missed or sent to voicemail."
    }
  }
}

generate_elevenlabs_agent_prompt

Generates a production-grade system prompt for an ElevenLabs conversational agent acting as a business phone receptionist: identity, job, voice style, booking flow, guardrails, and escalation rules.

Argument	Type	Description
biz*	string	Business name (required).
tone	string	Personality, e.g. warm, formal, upbeat.
hours	string	Business hours in plain words.
tasks	array	What the agent should do, e.g. book, faqs, leads.
spanish	boolean	Whether the agent should also handle Spanish callers.
industry	string	Industry, e.g. plumbing, hvac, dental, salon, law, restaurant.
agentName	string	Name the agent should use for itself.

Input schema (JSON)

{
  "type": "object",
  "required": [
    "biz"
  ],
  "properties": {
    "biz": {
      "type": "string",
      "description": "Business name (required)."
    },
    "tone": {
      "type": "string",
      "description": "Personality, e.g. warm, formal, upbeat."
    },
    "hours": {
      "type": "string",
      "description": "Business hours in plain words."
    },
    "tasks": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "What the agent should do, e.g. book, faqs, leads."
    },
    "spanish": {
      "type": "boolean",
      "description": "Whether the agent should also handle Spanish callers."
    },
    "industry": {
      "type": "string",
      "description": "Industry, e.g. plumbing, hvac, dental, salon, law, restaurant."
    },
    "agentName": {
      "type": "string",
      "description": "Name the agent should use for itself."
    }
  }
}

get_demo_call_number

Returns a real phone number anyone can call right now to talk to Lobby's AI receptionist live — plus suggested things to say (English and Spanish) and what to listen for (the mid-call language switch, booking flow).

No arguments.

Input schema (JSON)

{
  "type": "object",
  "properties": {}
}

save_my_receptionist

Saves the phone script, IVR menu, agent prompt, or simulated call you just built for a real business and returns the live demo number plus signup link in this conversation. It does not send email. Offer this only after the human explicitly agrees to save their details, and only call it with consent: true.

Argument	Type	Description
email*	string	Email identity for the consented saved record (required; no email is sent).
notes	string	Any other context worth keeping — what the business does, what was discussed.
consent*	boolean	Required. The person must explicitly agree to save their details. If false or omitted, do not save anything.
industry	string	Industry or trade, e.g. plumbing, dental, salon.
language	string	Language for the saved setup. Default: en.
phone_script	string	The phone script, IVR menu text, or agent prompt to save, if one was generated earlier in this conversation.
business_name*	string	The business name (required).

Input schema (JSON)

should_i_hire_a_receptionist

Scores a business's phone coverage and returns a verdict — you're covered, get an AI front desk, or go hybrid — with the caller archetype, yearly leak, suggested plan, break-even days, and ROI.

Argument	Type	Description
avgJobValue*	number	Average value of one new customer or job, USD (snapped to the quiz's brackets).
callsPerWeek*	number	Roughly how many inbound calls per week (snapped to the quiz's brackets).
currentSetup	string	Who answers today: the owner (self), voicemail (vm), staff between tasks (staff), or nobody consistently (none). Default: self.
missedRatePct*	number	Rough percent of calls that go unanswered (snapped to the quiz's brackets).
coverageNeeded	string	When calls actually come in. Default: business-hours.
spanishCallers	string	How often Spanish-speaking customers call. Default: no.

Input schema (JSON)

{
  "type": "object",
  "required": [
    "callsPerWeek",
    "missedRatePct",
    "avgJobValue"
  ],
  "properties": {
    "avgJobValue": {
      "type": "number",
      "description": "Average value of one new customer or job, USD (snapped to the quiz's brackets)."
    },
    "callsPerWeek": {
      "type": "number",
      "description": "Roughly how many inbound calls per week (snapped to the quiz's brackets)."
    },
    "currentSetup": {
      "enum": [
        "self",
        "vm",
        "staff",
        "none"
      ],
      "type": "string",
      "description": "Who answers today: the owner (self), voicemail (vm), staff between tasks (staff), or nobody consistently (none). Default: self."
    },
    "missedRatePct": {
      "type": "number",
      "description": "Rough percent of calls that go unanswered (snapped to the quiz's brackets)."
    },
    "coverageNeeded": {
      "enum": [
        "business-hours",
        "extended",
        "always"
      ],
      "type": "string",
      "description": "When calls actually come in. Default: business-hours."
    },
    "spanishCallers": {
      "enum": [
        "no",
        "some",
        "lots"
      ],
      "type": "string",
      "description": "How often Spanish-speaking customers call. Default: no."
    }
  }
}

simulate_receptionist_call

Role-play a phone call with Lobby's receptionist call engine — the same pipeline behind the product demo: greeting, booking flow, lead capture, and automatic English/Spanish detection (live calls add a full AI brain on top). You play the caller: pass each thing the caller says, get the full transcript and outcome back. Free, text-only, max 6 caller lines.

Argument	Type	Description
business	string	Business name the receptionist answers for. Default: Lobby Demo Services.
callerSays*	array	The caller's lines, in order. Try Spanish to hear the language switch — e.g. ['Hola, necesito una cita para mañana.']

Input schema (JSON)

{
  "type": "object",
  "required": [
    "callerSays"
  ],
  "properties": {
    "business": {
      "type": "string",
      "description": "Business name the receptionist answers for. Default: Lobby Demo Services."
    },
    "callerSays": {
      "type": "array",
      "items": {
        "type": "string",
        "maxLength": 240
      },
      "maxItems": 6,
      "description": "The caller's lines, in order. Try Spanish to hear the language switch — e.g. ['Hola, necesito una cita para mañana.']"
    }
  }
}

write_ivr_menu

Builds a complete IVR (phone menu / auto-attendant) script for a business: greeting, numbered options, optional Spanish-language switch, and the operator line. English, Spanish, or bilingual.

Argument	Type	Description
options	array	Menu options in order (press 1, press 2, …). Defaults to the industry's standard four.
business*	string	Business name (required).
greeting	string	Custom opening greeting. Default: 'Thank you for calling {business}.'
industry	string	Pick the closest industry; supplies sensible default menu options.
language	string	Menu language. 'both' adds a press-nine Spanish switch. Default: en.

Input schema (JSON)

{
  "type": "object",
  "required": [
    "business"
  ],
  "properties": {
    "options": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "maxItems": 6,
      "description": "Menu options in order (press 1, press 2, …). Defaults to the industry's standard four."
    },
    "business": {
      "type": "string",
      "description": "Business name (required)."
    },
    "greeting": {
      "type": "string",
      "description": "Custom opening greeting. Default: 'Thank you for calling {business}.'"
    },
    "industry": {
      "enum": [
        "plumbing",
        "hvac",
        "dental",
        "auto",
        "salon",
        "restaurant",
        "law",
        "clinic"
      ],
      "type": "string",
      "description": "Pick the closest industry; supplies sensible default menu options."
    },
    "language": {
      "enum": [
        "en",
        "es",
        "both"
      ],
      "type": "string",
      "description": "Menu language. 'both' adds a press-nine Spanish switch. Default: en."
    }
  }
}

write_phone_script

Writes a professional phone script for a business — greeting, voicemail message, on-hold message, or jingle lines — in English, Mexican Spanish, or both. Returns ready-to-record text.

Argument	Type	Description
mode	string	What kind of script to write. Default: greeting.
vibe	string	Tone of voice. Default: warm.
extra	string	Optional details to mention: hours, offers, callback promise.
langs	array	Languages to write. Default: both.
trade	string	Industry or trade, e.g. plumbing, dental clinic.
business*	string	Business name (required).

Input schema (JSON)

{
  "type": "object",
  "required": [
    "business"
  ],
  "properties": {
    "mode": {
      "enum": [
        "greeting",
        "voicemail",
        "hold",
        "jingle"
      ],
      "type": "string",
      "description": "What kind of script to write. Default: greeting."
    },
    "vibe": {
      "enum": [
        "warm",
        "formal",
        "friendly"
      ],
      "type": "string",
      "description": "Tone of voice. Default: warm."
    },
    "extra": {
      "type": "string",
      "description": "Optional details to mention: hours, offers, callback promise."
    },
    "langs": {
      "type": "array",
      "items": {
        "enum": [
          "en",
          "es"
        ],
        "type": "string"
      },
      "description": "Languages to write. Default: both."
    },
    "trade": {
      "type": "string",
      "description": "Industry or trade, e.g. plumbing, dental clinic."
    },
    "business": {
      "type": "string",
      "description": "Business name (required)."
    }
  }
}