Moda

{
  "type": "object",
  "required": [
    "name",
    "email",
    "category",
    "description",
    "agrees_to_terms"
  ],
  "properties": {
    "name": {
      "type": "string",
      "description": "The person's full name."
    },
    "email": {
      "type": "string",
      "description": "The person's email address, where the confirmation and Moda's replies go."
    },
    "phone": {
      "type": "string",
      "description": "Optional phone number."
    },
    "amount": {
      "type": "string",
      "description": "Optional: the amount of money involved, for deal disputes and billing."
    },
    "category": {
      "enum": [
        "deal-dispute",
        "scam-fraud",
        "member-conduct",
        "account-access",
        "posting-listing",
        "membership",
        "advertising",
        "billing",
        "info-howto",
        "other"
      ],
      "type": "string",
      "description": "deal-dispute (Deal & Transaction Disputes), scam-fraud (Scam & Fraud), member-conduct (Member Conduct), account-access (Account & Access), posting-listing (Posting & Listing), membership (Membership), advertising (Advertising & Partnerships), billing (Billing), info-howto (Information & How-To), other (Other)"
    },
    "issue_type": {
      "enum": [
        "broken-deal",
        "item-not-described",
        "ghosting",
        "slow-pay",
        "shipping",
        "wire-ship",
        "middleman",
        "large-wire",
        "scam-report",
        "fake-group",
        "reference-check",
        "harassment",
        "mod-complaint",
        "ban-appeal",
        "cant-see-group",
        "chat-issue",
        "add-me",
        "number-change",
        "post-declined",
        "can-i-post",
        "brokered",
        "how-to-post",
        "what-tier",
        "how-upgrade",
        "membership-benefits",
        "advertise",
        "partner",
        "payment-issue",
        "refund",
        "how-works",
        "right-contact",
        "serial-check",
        "recommendation",
        "other"
      ],
      "type": "string",
      "description": "deal-dispute: broken-deal (Broken deal or deal not honored), item-not-described (Item not as described), ghosting (Buyer or seller ghosting), slow-pay (Slow pay), shipping (Late shipping or shipping issues), wire-ship (Wire first or ship first dispute), middleman (Middleman request), large-wire (Large dollar wire dispute); scam-fraud: scam-report (Scam report), fake-group (Fake or copycat group report), reference-check (Ask whether someone is a Moda member); member-conduct: harassment (Harassment or interpersonal conflict), mod-complaint (Mod or admin complaint), ban-appeal (Why am I banned or ban appeal); account-access: cant-see-group (Can't see a group), chat-issue (Added to or removed from a chat), add-me (Add me to or send me a link to a group), number-change (Change my number on the WhatsApp chats); posting-listing: post-declined (Post declined or not approved), can-i-post (Can I post this), brokered (Brokered listing question), how-to-post (How to post); membership: what-tier (What tier do I need), how-upgrade (How do I upgrade), membership-benefits (What do I get with my membership); advertising: advertise (Advertise my business), partner (Partner or sponsor inquiry); billing: payment-issue (Payment or billing issue), refund (Refund request); info-howto: how-works (How does this work), right-contact (Who is the right contact), serial-check (Watch serial check or authentication), recommendation (Product or service recommendation); other: other (Other)"
    },
    "description": {
      "type": "string",
      "maxLength": 9000,
      "description": "What happened or what the person needs, in their own words, with names, dates and amounts."
    },
    "order_number": {
      "type": "string",
      "description": "Optional: an order or invoice number, for billing."
    },
    "request_type": {
      "enum": [
        "question",
        "incident",
        "problem",
        "feature-request",
        "refund"
      ],
      "type": "string",
      "description": "question (Question), incident (Incident), problem (Problem), feature-request (Feature Request), refund (Refund)"
    },
    "related_group": {
      "enum": [
        "Not group specific",
        "Moda Watch Club",
        "Real Watch Buyers (RWB)",
        "Moda Watch Club: 10K & Under",
        "Moda Watch: WTB/ISO",
        "Moda Clubs® - News & Announcements",
        "Moda Watch Forum",
        "Wholesale Car Club",
        "Wholesale Car Club: Dealers Only",
        "Wholesale Car Club: Forum",
        "Moda Bikes, Boats & Toys",
        "Moda Gold+",
        "Moda Gold Club",
        "Moda Misc Club",
        "Moda Hype Club",
        "Moda Collective",
        "The Moda Club (TMC)",
        "Moda Golf Club",
        "Moda Lifestyle Club",
        "Moda Stock Club",
        "Moda Fitness Club",
        "Moda Meats & Eats: Culinary Arts"
      ],
      "type": "string",
      "description": "The Moda group it is about, or Not group specific."
    },
    "agrees_to_terms": {
      "type": "boolean",
      "description": "true when the person has agreed to Moda's Terms and Privacy Policy (and, with a phone number, to calls and texts) for this report."
    },
    "reference_check": {
      "enum": [
        "yes",
        "no",
        "not-sure"
      ],
      "type": "string",
      "description": "Optional, for deal disputes and scams: whether a reference check was done before the deal."
    },
    "facebook_profile": {
      "type": "string",
      "description": "Optional: the person's own Facebook profile link or exact profile name."
    },
    "related_post_link": {
      "type": "string",
      "description": "Optional: a link to the Facebook post or group involved."
    },
    "other_party_profile": {
      "type": "string",
      "description": "Optional: the Facebook profile link of the other person in a dispute or scam."
    }
  },
  "additionalProperties": false
}