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Tiflux

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io.github.mcp-dir/tiflux-mcpv0.1.0

Wrapper for the official Tiflux API v2 (help desk and service desk): tickets with replies to the req

Sales & CRM

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https://api.mcp.ai/p_tiflux

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authenticate

MCP.AI for IDE agents (Cursor, etc.): log in in the browser, copy the access token. Best: add it to this server's config as a header `Authorization: Bearer <token>` for a permanent, non-expiring connection. Or paste it here for a session-only login: call with { token: "<jwt>" } after the user pastes, or with no args to get the link.

tokenstring

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Tiflux MCP server | mcptry

Tools (36)

authenticate

Argument	Type	Description
token	string

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "token": {
      "type": "string"
    }
  }
}

connect

Returns connection status and URLs. When all providers are connected, returns authenticated:true and empty pending[]. When credentials are missing, returns connect_url for the toolkit and per-install URLs.

read-only

No arguments.

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {}
}

marketplace

The official mcp.ai marketplace — the in-platform catalog of every MCP/tool, AND the way to run them. Covers capability requests like "find an MCP that does X", "consulta um CPF", "is there a tool for Y". Core flow: action=search discovers MCPs by intent → describe returns one MCP's full profile (every tool with its id + params, pricing, auth) so you pick the right tool_id → invoke RUNS that tool. KEY: invoke works even when the MCP is NOT installed — it runs the tool pontualmente (one-off), without adding the MCP to the toolkit and without bloating the tool list. If the MCP needs a credential/login, invoke returns a connect link; if it is paid and the wallet is empty, invoke returns a checkout/top-up link (the user opens it, then you retry). Use install only to make an MCP PERMANENT in the active toolkit (its tools then show up natively in future sessions); prefer invoke for a single/occasional use. list_tools lists what is callable right now. subscribe/cancel handle per-MCP billing; report_bug sends feedback; request_mcp asks us to build a NEW MCP when nothing fits. Search/describe flag installed_in_toolkit vs installed_in_workspace. Writes (install/uninstall/subscribe/cancel and the one-off install behind invoke) require workspace owner/admin. It also carries the mcp.ai PROMPT LIBRARY, which is about ready-made prompt TEXT rather than MCPs: search_prompts finds one, get_prompt returns its full text with {{variables}} filled, and publish_prompt saves a prompt and returns a shareable mcp.ai/p/<slug> link that opens without login.

Argument	Type	Description
limit	number
query	string
action	string
mcp_id	string
message

report_bug

Report a bug, missing feature, or send feedback. Include the conversation array with recent messages for reproduction.

Argument	Type	Description
context	string
message*	string
conversation	string

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "message"
  ],
  "properties": {
    "context": {
      "type": "string",
      "default": ""
    },
    "message": {
      "type": "string"
    },
    "conversation": {
      "type": "string",
      "default": "[]"
    }
  }
}

show_version

Show the current MCP platform and adapter versions.

read-only

No arguments.

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {}
}

tiflux_billings_history

Histórico de faturamentos. Os pares de data são obrigatórios em conjunto: billing_start_date com billing_end_date, e due_start_date com due_end_date. Bulk support: accepts client_ids for batched execution.

read-only

Argument	Type	Description
type	string
limit	number
offset	number
client_id	any
client_ids	array
nfe_number	string
due_end_date	string
ticket_number	any
due_start_date	string
billing_end_date	string
billing_start_date

tiflux_cancel_ticket

Cancela um chamado, encerrando-o SEM tratá-lo como atendido (duplicado, aberto por engano, fora de escopo). Cancelados não contam como resolvidos nos relatórios. Para um chamado efetivamente resolvido, use tiflux_close_ticket.

Argument	Type	Description
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number"
  ],
  "properties": {
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_close_ticket

Encerra um chamado, marcando-o como resolvido. Encerrar para o SLA e costuma disparar a pesquisa de satisfação para o solicitante. Para um chamado que não deveria ter sido aberto, use tiflux_cancel_ticket.

Argument	Type	Description
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number"
  ],
  "properties": {
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_create_appointment

Lança um apontamento de horas num chamado, em nome do usuário dono do token.

Argument	Type	Description
date*	string
end_time*	string
init_time*	string
description*	string
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number",
    "date",
    "init_time",
    "end_time",
    "description"
  ],
  "properties": {
    "date": {
      "type": "string"
    },
    "end_time": {
      "type": "string"
    },
    "init_time": {
      "type": "string"
    },
    "description": {
      "type": "string"
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_create_internal_communication

Cria uma comunicação interna num chamado. É uma nota visível SÓ PARA A EQUIPE, o solicitante não recebe nem vê. Para falar com o solicitante use tiflux_create_ticket_answer.

Argument	Type	Description
text*	string
files	array
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number",
    "text"
  ],
  "properties": {
    "text": {
      "type": "string"
    },
    "files": {
      "type": "array",
      "items": {
        "type": "object",
        "required": [
          "filename",
          "content_base64"
        ],
        "properties": {
          "filename": {
            "type": "string"
          },
          "content_base64": {
            "type": "string"
          }
        }
      }
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_create_ticket

Abre um novo chamado. Resolva desk_id e client_id antes com tiflux_list_desks e tiflux_list_clients. Identifique o solicitante por requestor_id, ou pelos campos requestor_name e requestor_email quando ele ainda não existir. Bulk support: accepts desk_ids, client_ids, priority_ids, status_ids, services_catalogs_item_ids, requestor_ids, responsible_ids for batched execution.

Argument	Type	Description
files	array
title*	string
desk_id	any
desk_ids	array
client_id	any
followers	string
status_id	any
client_ids	array
status_ids	array
description*	string

tiflux_create_ticket_answer

Responde um chamado. Esta resposta É VISÍVEL PARA O SOLICITANTE e dispara notificação. Para uma nota que só a equipe vê, use tiflux_create_internal_communication.

Argument	Type	Description
text*	string
files	array
ticket_number*	any
with_signature	boolean

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number",
    "text"
  ],
  "properties": {
    "text": {
      "type": "string"
    },
    "files": {
      "type": "array",
      "items": {
        "type": "object",
        "required": [
          "filename",
          "content_base64"
        ],
        "properties": {
          "filename": {
            "type": "string"
          },
          "content_base64": {
            "type": "string"
          }
        }
      }
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "with_signature": {
      "type": "boolean"
    }
  }
}

tiflux_get_clients

Detalha um ou vários clientes pelos ids, numa única chamada. Um id que falhar não derruba os demais.

read-only

Argument	Type	Description
client_ids*	array

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "client_ids"
  ],
  "properties": {
    "client_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    }
  }
}

tiflux_get_ticket_stages_slas

Histórico de estágios e SLAs de um chamado (quando entrou em cada estágio e como ficou o SLA). Use para auditar cumprimento de prazo.

read-only

Argument	Type	Description
limit	number
offset	number
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number"
  ],
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_get_tickets

Detalha um ou vários chamados pelos números, numa única chamada. Um chamado que falhar não derruba os demais: os erros vêm separados por número em errors[].

read-only

Argument	Type	Description
show_entities	boolean
ticket_numbers*	array
include_filled_entity	boolean

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_numbers"
  ],
  "properties": {
    "show_entities": {
      "type": "boolean"
    },
    "ticket_numbers": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "include_filled_entity": {
      "type": "boolean"
    }
  }
}

tiflux_list_appointments

Lista apontamentos de horas de toda a organização por período, atendente e mesa. É a base para relatório de horas trabalhadas e faturáveis.

read-only

Argument	Type	Description
limit	number
offset	number
desk_ids	array
end_date	string
user_ids	array
start_date	string
include_valorization	boolean

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "desk_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    },
    "end_date": {
      "type": "string"
    },
    "user_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    },
    "start_date": {
      "type": "string"
    },
    "include_valorization": {
      "type": "boolean"
    }
  }
}

tiflux_list_clients

Lista clientes da organização, com busca parcial por nome. Use para resolver o client_id exigido na abertura de chamado.

read-only

Argument	Type	Description
name	string
limit	number
active	boolean
offset	number
social_revenue	string

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "name": {
      "type": "string"
    },
    "limit": {
      "type": "number"
    },
    "active": {
      "type": "boolean"
    },
    "offset": {
      "type": "number"
    },
    "social_revenue": {
      "type": "string"
    }
  }
}

tiflux_list_contracts

Lista os contratos de atendimento, com filtro por cliente, tipo e situação.

read-only

Argument	Type	Description
limit	number
offset	number
status	string
client_ids	array
contract_type_ids	array

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "status": {
      "type": "string"
    },
    "client_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    },
    "contract_type_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    }
  }
}

tiflux_list_departments

Lista os departamentos da organização. Um atendente não administrador vê só os do próprio grupo.

read-only

Argument	Type	Description
name	string
limit	number
offset	number

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "name": {
      "type": "string"
    },
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    }
  }
}

tiflux_list_desk_priorities

Lista as prioridades configuradas numa mesa, com os respectivos SLAs. Bulk support: accepts desk_ids for batched execution.

read-only

Argument	Type	Description
limit	number
offset	number
desk_id*	any
desk_ids	array

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "desk_id"
  ],
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "desk_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "desk_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    }
  }
}

tiflux_list_desk_services_catalogs

Lista os catálogos de serviços de uma mesa (a classificação do chamado). Bulk support: accepts desk_ids for batched execution.

read-only

Argument	Type	Description
limit	number
offset	number
desk_id*	any
desk_ids	array

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "desk_id"
  ],
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "desk_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "desk_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    }
  }
}

tiflux_list_desk_stages

Lista os estágios (etapas do fluxo) de uma mesa. Use para descobrir o stage_id ao mover um chamado com tiflux_update_ticket. Bulk support: accepts desk_ids for batched execution.

read-only

Argument	Type	Description
limit	number
offset	number
desk_id*	any
desk_ids	array

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "desk_id"
  ],
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "desk_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "desk_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    }
  }
}

tiflux_list_desks

Lista as mesas de atendimento, com busca parcial por nome. A mesa define os estágios, prioridades e catálogo de serviços disponíveis num chamado.

read-only

Argument	Type	Description
name	string
limit	number
active	boolean
offset	number

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "name": {
      "type": "string"
    },
    "limit": {
      "type": "number"
    },
    "active": {
      "type": "boolean"
    },
    "offset": {
      "type": "number"
    }
  }
}

tiflux_list_internal_communications

Lista as comunicações internas de um chamado (notas visíveis só para a equipe, nunca para o solicitante).

read-only

Argument	Type	Description
limit	number
offset	number
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number"
  ],
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_list_knowledges

Busca artigos da base de conhecimento por texto e por pasta. Use para achar o procedimento antes de responder um chamado.

read-only

Argument	Type	Description
limit	number
offset	number
search	string
knowledge_folder_ids	array

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "search": {
      "type": "string"
    },
    "knowledge_folder_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    }
  }
}

tiflux_list_requestors

Busca solicitantes por nome, e-mail ou telefone. Devolve o requestor_id correto para abrir chamado, e não exige perfil de administrador.

read-only

Argument	Type	Description
name	string
email	string
limit	number
offset	number
telephone	string
can_open_ticket	boolean

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "name": {
      "type": "string"
    },
    "email": {
      "type": "string"
    },
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "telephone": {
      "type": "string"
    },
    "can_open_ticket": {
      "type": "boolean"
    }
  }
}

tiflux_list_technical_groups

Lista os grupos de atendentes da organização.

read-only

Argument	Type	Description
limit	number
offset	number

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    }
  }
}

tiflux_list_technical_users

Lista os atendentes, com filtro por nome, e-mail, mesa ou cliente. Use para resolver o responsible_id ao atribuir um chamado. Bulk support: accepts desk_ids, client_ids for batched execution.

read-only

Argument	Type	Description
name	string
email	string
limit	number
offset	number
desk_id	any
desk_ids	array
client_id	any
client_ids	array

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "name": {
      "type": "string"
    },
    "email": {
      "type": "string"
    },
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "desk_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "desk_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "client_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "client_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    }
  }
}

tiflux_list_ticket_answers

Lista as respostas (comunicações visíveis ao solicitante) de um chamado.

read-only

Argument	Type	Description
limit	number
offset	number
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number"
  ],
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_list_ticket_appointments

Lista os apontamentos de horas de um chamado. Bulk support: accepts user_ids for batched execution.

read-only

Argument	Type	Description
limit	number
offset	number
user_id	any
end_date	string
user_ids	array
start_date	string
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number"
  ],
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "user_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "end_date": {
      "type": "string"
    },
    "user_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "start_date": {
      "type": "string"
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_list_ticket_files

Lista os arquivos anexados a um chamado.

read-only

Argument	Type	Description
limit	number
offset	number
ticket_number*	any

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number"
  ],
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    }
  }
}

tiflux_list_tickets

Lista chamados com filtros (situação, mesa, cliente, estágio, responsável, solicitante, período, SLA a vencer). Devolve total_items com o total real do filtro, use-o antes de concluir qualquer contagem.

read-only

Argument	Type	Description
limit	number
offset	number
desk_ids	array
group_by	string
date_type	string
filter_by	string
stage_ids	array
client_ids	array
end_datetime	string
priority_ids	array
requestor_ids	array

tiflux_me

Dados do usuário dono do token (nome, e-mail, perfil, feature flags). Use para confirmar em nome de quem as ações serão registradas e qual o escopo de permissão da chave.

read-only

No arguments.

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {}
}

tiflux_tickets_feedback_report

Relatório de satisfação (feedback) dos chamados por período, com recorte por responsável, departamento ou grupo de atendentes.

read-only

Argument	Type	Description
limit	number
offset	number
end_date	string
start_date	string
tickets_list	boolean
department_ids	array
responsible_ids	array
technical_group_ids	array

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "limit": {
      "type": "number"
    },
    "offset": {
      "type": "number"
    },
    "end_date": {
      "type": "string"
    },
    "start_date": {
      "type": "string"
    },
    "tickets_list": {
      "type": "boolean"
    },
    "department_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    },
    "responsible_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    },
    "technical_group_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    }
  }
}

tiflux_update_ticket

Atualiza um chamado existente. Envie só os campos a alterar. Para mover de estágio use stage_id, para transferir de responsável use responsible_id. Bulk support: accepts client_ids, desk_ids, priority_ids, status_ids, stage_ids, services_catalogs_item_ids, requestor_ids, responsible_ids for batched execution.

Argument	Type	Description
title	string
desk_id	any
desk_ids	array
stage_id	any
client_id	any
followers	string
stage_ids	array
status_id	any
client_ids	array
status_ids	array
description	string

toolkit_info

Returns the current toolkit state: installed MCPs, their connection status, the accounts connected to each one, and how many catalog tools each exposes.

read-only

No arguments.

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {}
}

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "properties": {
    "limit": {
      "type": "number",
      "default": 10
    },
    "query": {
      "type": "string",
      "default": ""
    },
    "action": {
      "enum": [
        "search",
        "describe",
        "install",
        "uninstall",
        "subscribe",
        "cancel",
        "resume",
        "report_bug",
        "request_mcp",
        "list_tools",
        "invoke",
        "search_prompts",
        "get_prompt",
        "publish_prompt"
      ],
      "type": "string",
      "default": "search"
    },
    "mcp_id": {
      "type": "string",
      "default": ""
    },
    "message": {
      "type": "string",
      "default": ""
    },
    "tool_id": {
      "type": "string",
      "default": ""
    },
    "arguments": {
      "type": "string",
      "default": "{}"
    },
    "immediate": {
      "type": "boolean",
      "default": false
    },
    "tier_slug": {
      "type": "string",
      "default": ""
    },
    "prompt_body": {
      "type": "string",
      "default": ""
    },
    "prompt_slug": {
      "type": "string",
      "default": ""
    },
    "prompt_tool": {
      "type": "string",
      "default": ""
    },
    "prompt_vars": {
      "type": "string",
      "default": "{}"
    },
    "conversation": {
      "type": "string",
      "default": "[]"
    },
    "prompt_title": {
      "type": "string",
      "default": ""
    },
    "request_name": {
      "type": "string",
      "default": ""
    },
    "cancel_reason": {
      "enum": [
        "too_expensive",
        "missing_features",
        "switched_service",
        "unused",
        "customer_service",
        "too_complex",
        "low_quality",
        "other"
      ],
      "type": "string"
    },
    "cancel_comment": {
      "type": "string",
      "default": ""
    },
    "prompt_targets": {
      "type": "array",
      "items": {
        "enum": [
          "claude",
          "chatgpt",
          "cursor",
          "lovable"
        ],
        "type": "string"
      },
      "default": []
    },
    "report_context": {
      "type": "string",
      "default": ""
    },
    "prompt_category": {
      "type": "string",
      "default": ""
    },
    "request_details": {
      "type": "string",
      "default": ""
    },
    "prompt_description": {
      "type": "string",
      "default": ""
    }
  }
}

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "title",
    "description"
  ],
  "properties": {
    "files": {
      "type": "array",
      "items": {
        "type": "object",
        "required": [
          "filename",
          "content_base64"
        ],
        "properties": {
          "filename": {
            "type": "string"
          },
          "content_base64": {
            "type": "string"
          }
        }
      }
    },
    "title": {
      "type": "string"
    },
    "desk_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "desk_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "client_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "followers": {
      "type": "string"
    },
    "status_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "client_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "status_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "description": {
      "type": "string"
    },
    "priority_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "priority_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "requestor_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "requestor_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "requestor_name": {
      "type": "string"
    },
    "responsible_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "requestor_email": {
      "type": "string"
    },
    "responsible_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "requestor_telephone": {
      "type": "string"
    },
    "parent_ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "services_catalogs_item_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "services_catalogs_item_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    }
  }
}

Input schema (JSON)

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticket_number"
  ],
  "properties": {
    "title": {
      "type": "string"
    },
    "desk_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "desk_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "stage_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "client_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "followers": {
      "type": "string"
    },
    "stage_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "status_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "client_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "status_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "description": {
      "type": "string"
    },
    "priority_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "priority_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "requestor_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "requestor_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "ticket_number": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "responsible_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "responsible_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    },
    "priority_change_reason": {
      "type": "string"
    },
    "services_catalogs_item_id": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "number"
        }
      ]
    },
    "services_catalogs_item_ids": {
      "type": "array",
      "items": {
        "anyOf": [
          {
            "type": "string"
          },
          {
            "type": "number"
          }
        ]
      }
    }
  }
}