HelpCrunch MCP by usefulapi

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io.usefulapi/helpcrunchv1.19.0 Domain verified

Manage HelpCrunch chats, customers, agents and knowledge-base articles.

Sales & CRM Communication

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Call this server's tools from your browser. Nothing to install.

https://helpcrunch.usefulapi.io/mcp

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helpcrunch_assign_chat Destructive

ASSIGNS (or unassigns) a LIVE chat to an agent. Pass `assignee` (agent id) to assign; omit it (or pass null) to unassign. HelpCrunch REST: PUT /chats/assignee.

idinteger, required

The chat id to (re)assign.

assigneeinteger

Agent id to assign the chat to. Omit (or null) to unassign.

The server marks this tool as destructive. Running it may delete or overwrite data on the server or in any account you connected with your headers.

I understand, run it anyway

Argument	Type	Description
chat*	integer	The chat id to post the message into.
text*	string	The message text.
type	string	"message" = customer-visible reply; "private" = internal note.
agent	integer	Agent id — required for agent messages; omit for customer messages.
markdown_text	string	Optional markdown version of the message (→ markdownText).

Argument	Type	Description
id*	string	The chat id (numeric id, passed as a string).
limit	integer	Max messages to return (max 100).
offset	integer	Records to skip (pagination offset).

Argument	Type	Description
limit	integer	Max records to return (pagination limit).
offset	integer	Records to skip (pagination offset).

Argument	Type	Description
sort	string	Field to sort by, e.g. chats.createdAt.
field	string	Field to filter on (e.g. customers.email, chats.status).
limit	integer	Max records to return (pagination limit).
order	string	Sort direction.
value	string	Value to compare the field against (used with field + operator).
offset	integer	Records to skip (pagination offset).
operator	string	Filter comparison operator (used with field + value).

Argument	Type	Description
sort	string	Field to sort by, e.g. customers.firstSeen / customers.lastSeen.
field	string	Field to filter on (e.g. customers.email, chats.status).
limit	integer	Max records to return (pagination limit).
order	string	Sort direction.
value	string	Value to compare the field against (used with field + operator).
offset	integer	Records to skip (pagination offset).
operator	string	Filter comparison operator (used with field + value).

Argument	Type	Description
id*	integer	The chat id to (re)assign.
assignee	integer	Agent id to assign the chat to. Omit (or null) to unassign.

Argument	Type	Description
id*	integer	The chat id to update.
status*	string	The new chat status.

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helpcrunch_assign_chat Destructive

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helpcrunch_assign_chat Destructive

Tools (12)