SupportBee MCP by usefulapi

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id",
    "text"
  ],
  "properties": {
    "text": {
      "type": "string",
      "maxLength": 20000,
      "minLength": 1,
      "description": "The comment text (plain text; blank lines separate paragraphs)."
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id",
    "label"
  ],
  "properties": {
    "label": {
      "type": "string",
      "maxLength": 100,
      "minLength": 1,
      "description": "The label name, exactly as in supportbee_list_labels."
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id"
  ],
  "properties": {
    "team_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The team id (supportbee_list_teams).",
      "exclusiveMinimum": 0
    },
    "user_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The agent id (supportbee_list_users).",
      "exclusiveMinimum": 0
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id",
    "reply_id"
  ],
  "properties": {
    "reply_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The reply id (from supportbee_list_replies).",
      "exclusiveMinimum": 0
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "report"
  ],
  "properties": {
    "team": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "Only this team (team id).",
      "exclusiveMinimum": 0
    },
    "user": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "Only this agent (user id).",
      "exclusiveMinimum": 0
    },
    "label": {
      "type": "string",
      "maxLength": 100,
      "minLength": 1,
      "description": "Only this label (name)."
    },
    "since": {
      "type": "string",
      "pattern": "^(\\d{4}-\\d{2}-\\d{2}([T ]\\d{2}:\\d{2}(:\\d{2}(\\.\\d+)?)?(Z|[+-]\\d{2}:?\\d{2})?)?|\\d{9,11})$",
      "description": "Start of the period (date, ISO date-time or Unix timestamp)."
    },
    "report": {
      "enum": [
        "tickets_count",
        "replies_count",
        "avg_first_response_time"
      ],
      "type": "string",
      "description": "Which report."
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id"
  ],
  "properties": {
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id"
  ],
  "properties": {
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "user_id"
  ],
  "properties": {
    "user_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The user id (from supportbee_list_users).",
      "exclusiveMinimum": 0
    },
    "max_tickets": {
      "type": "integer",
      "maximum": 50,
      "minimum": 0,
      "description": "How many of the user's tickets to include (default 5)."
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id"
  ],
  "properties": {
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "properties": {}
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "properties": {}
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id"
  ],
  "properties": {
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "properties": {}
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "properties": {
    "mine_only": {
      "type": "boolean",
      "description": "Only the teams of the user who owns the token."
    },
    "with_users": {
      "type": "boolean",
      "description": "Only teams that have users in them (SupportBee's with_users filter; it does not add the member list)."
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "properties": {
    "type": {
      "enum": [
        "user",
        "customer_group"
      ],
      "type": "string",
      "description": "user (default) or customer_group."
    },
    "with_roles": {
      "type": "array",
      "items": {
        "enum": [
          "admin",
          "agent",
          "collaborator",
          "customer"
        ],
        "type": "string"
      },
      "maxItems": 4,
      "minItems": 1,
      "description": "Roles to include (default admin, agent, collaborator)."
    },
    "with_invited": {
      "type": "boolean",
      "description": "Include users who were invited but have not joined yet (default false)."
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id",
    "label"
  ],
  "properties": {
    "label": {
      "type": "string",
      "maxLength": 100,
      "minLength": 1,
      "description": "The label name."
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id",
    "text"
  ],
  "properties": {
    "cc": {
      "type": "array",
      "items": {
        "type": "string",
        "format": "email",
        "pattern": "^(?:[A-Za-z0-9_'+\\-]+\\.)*[A-Za-z0-9_'+\\-]*[A-Za-z0-9_+-]@(?:[A-Za-z0-9][A-Za-z0-9\\-]*\\.)+[A-Za-z]{2,}$",
        "maxLength": 254
      },
      "maxItems": 10,
      "description": "Extra recipients in cc (cc + bcc together at most 10)."
    },
    "bcc": {
      "type": "array",
      "items": {
        "type": "string",
        "format": "email",
        "pattern": "^(?:[A-Za-z0-9_'+\\-]+\\.)*[A-Za-z0-9_'+\\-]*[A-Za-z0-9_+-]@(?:[A-Za-z0-9][A-Za-z0-9\\-]*\\.)+[A-Za-z]{2,}$",
        "maxLength": 254
      },
      "maxItems": 10,
      "description": "Extra recipients in bcc (cc + bcc together at most 10)."
    },
    "text": {
      "type": "string",
      "maxLength": 20000,
      "minLength": 1,
      "description": "The reply text (plain text; blank lines separate paragraphs)."
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "query"
  ],
  "properties": {
    "page": {
      "type": "integer",
      "maximum": 10000,
      "minimum": 1,
      "description": "Page number, 1-based (default 1). Use next_page from the previous reply."
    },
    "spam": {
      "type": "boolean",
      "description": "Include tickets marked as spam (default false)."
    },
    "query": {
      "type": "string",
      "maxLength": 500,
      "minLength": 1,
      "description": "The search keywords or query."
    },
    "trash": {
      "type": "boolean",
      "description": "Include trashed tickets (default false)."
    },
    "per_page": {
      "type": "integer",
      "maximum": 99,
      "minimum": 1,
      "description": "Tickets per page, 1-99 (default 15)."
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id",
    "answered"
  ],
  "properties": {
    "answered": {
      "type": "boolean",
      "description": "true = mark answered, false = mark unanswered."
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id",
    "archived"
  ],
  "properties": {
    "archived": {
      "type": "boolean",
      "description": "true = archive, false = move back to the inbox."
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}

{
  "type": "object",
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "required": [
    "ticket_id",
    "assignee"
  ],
  "properties": {
    "assignee": {
      "enum": [
        "user",
        "team"
      ],
      "type": "string",
      "description": "Which assignment to clear."
    },
    "ticket_id": {
      "type": "integer",
      "maximum": 9007199254740991,
      "description": "The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets).",
      "exclusiveMinimum": 0
    }
  }
}