Zendesk MCP by usefulapi

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io.usefulapi/zendeskv1.20.0 Domain verified

Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.

Sales & CRM

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Call this server's tools from your browser. Nothing to install.

https://zendesk.usefulapi.io/mcp

Requests go through mcptry because browsers can't call most MCP servers directly. Header values are sent to the server for that request only and are never stored or logged.

Tool list from our last check. Connect live to refresh it.

zendesk_add_ticket_comment Destructive

MUTATING: add a comment to a ticket. `public` defaults to true (a reply visible to the requester); set it false for an internal agent note. Convenience over PUT /tickets/{id}.json.

idinteger, required

Numeric ticket id (required).

bodystring, required

Comment text (required).

publicboolean

Public reply (true, default) or internal note (false).

The server marks this tool as destructive. Running it may delete or overwrite data on the server or in any account you connected with your headers.

I understand, run it anyway

Argument	Type	Description
tags	array	Tags to set on the ticket.
type	string	Type: problem \| incident \| question \| task.
status	string	Status: new \| open \| pending \| hold \| solved \| closed.
subject*	string	Ticket subject/title (required).
group_id	integer	Group id to assign the ticket to.
priority	string	Priority: urgent \| high \| normal \| low.
assignee_id	integer	Agent id to assign the ticket to.
comment_body*	string	Body of the ticket's first comment (required).
requester_id	integer	User id of the ticket requester.
comment_public	boolean	Whether the first comment is public (default true).

Argument	Type	Description
id*	integer	Numeric view id (required; from zendesk_list_views).
page	integer	Page number for offset pagination.
sort_by	string	Field to sort the resulting tickets by.
per_page	integer	Records per page (max 100).
sort_order	string	Sort direction: asc or desc.

Argument	Type	Description
page	integer	Page number for offset pagination.
per_page	integer	Records per page (max 100).

Argument	Type	Description
access	string	Filter by access, e.g. 'personal' or 'shared'.
active	boolean	If true, only active macros.

Argument	Type	Description
page	integer	Page number for offset pagination.
per_page	integer	Records per page (max 100).

Argument	Type	Description
id*	integer	Numeric ticket id (required).
body*	string	Comment text (required).
public	boolean	Public reply (true, default) or internal note (false).

Argument	Type	Description
access	string	Filter by access: 'personal' or 'shared'.
active	boolean	If true, only active views.

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zendesk_add_ticket_comment Destructive

Try it

zendesk_add_ticket_comment Destructive

Tools (19)